GENERAL GUIDELINE FOR ALL ONLINE AND OFFLINE ORDERS

PLEASE NOTE THAT THIS GUIDELINE DO APPLY ON ALL PRODUCTS AND SERVICES.

IF HAVE ANY QUESTION PLEASE CONTACT US FROM ABOVE LINK.

THIS CONDITION / GUIDELINE APPLY ON ALL PRODUCTS WHICH WE DESIGN, MANUFACTURE, OUTSOURCE OR SELL VIA 3RD PARTY. THOUGH WE ARE NOT OBLIGED TO NOTIFY FOR THE SAME.

AMOUNT

THE AMOUNT QUOTED / ESTIMATED PROVIDED IS BASE ON PAST JOB WORK EXPERIENCE AND MAY CHANGE AT TIME OF FINALIZATION, FOR WHICH WE ARE OT OBLIGED TO PROVIDE CLARITY. 3D PRINTING AND ALL PHYSICAL PRODUCTS AMOUNT ARE SUBJECT TO MARKET PRICE AND MAY DIFFER AT TIME OF FINALIZATION.

IN CASE OF ORDER / PURCHASE ORDER IS CANCELLED DUE TO ANY REASON, THE CLIENT IS OBLIGED TO PAY FULL AMOUNT AS TOLD VIA FINAL ESTIMATE / QUOTE.

ANY ORDER WHICH MAY KEPT ON HOLD FOR MORE THAN A MONTH, THE ESTIMATE WILL BE REVISED AND SHARE. AND IF IT IS PARTIALLY STARTED, CLIENT NEED TO PAY NEW ESTIMATE / QUOTE AMOUNT.

WE DO ACCEPT CASH AND NET BANKING AT NO EXTRA COST. BUT PAYMENT VIA CARD / UPI MAY REQUIRE ADDITIONAL FEE.

TIME TO DELIVER

TIME SHARE IN ESTIMATE IS BASE ON EITHER SOFTWARE ESTIMATE ELSE ON PREVIOUS SIMILAR WORK. 

THE CAD WORK TIME IS ASSUME ON SIMILAR JOB WORK, AND ACTUAL MAY DIFFER THEN THAT OF ACTUALL. THE QUOTE IS BASE ON HOURLY RATE WHICH ARE PRE-DECIDED ON THE BASIS MENTIONED ABOVE. IF CLIENT DO ADD ADDITIONAL REQUIREMENT AFTER DISCUSSION, THE CLENT WILL GET NEW ESTIMATE FOR THE SAME.

THE 3D PRINTED PARTS WHICH REQUIRE ADDITIONAL POST PROCESSING, MAY TAKE LONGER TIME THEN ESTIMATE.

IF ITEM DELIVER VIA COURIER OR LOCAL TRANSPORT, MAPLEO DESIGN IS NOT RESPONSIBLE FOR ANY DELAY

ITEM FAULTY

IF ITEM DELIVER VIA COURIER OR LOCAL TRANSPORT, MAPLEO DESIGN IS NOT RESPONSIBLE FOR ANY DAMAGE.

FOR 3D PRINT ANY DESIGN SHARE IF DOES NOT FIT TOGETHER, MAPLEO DESIGN IS NOT RESPONSIBLE FOR REPLACEMENT. THOUGH WE MAY SHARE MACHINE TOLERANCE AND ASK FOR CHANGES IF ONLY SLDPRT / STEP FILE IS SHARE.

FOR 3D PRINTER, FILAMENT AND SPARES; IF HAVE ANY FAULT CLIENT NEED TO MENTION ON SAME DAY. THOUGH THIS DOES NOT GUARNTEE RETURN / REPLACEMENT.

DESIGN COPYRIGHT

AS A DESIGN AND REVERSE ENGINEERING  COMPANY, WE DO HAVE INQUIRY FOR PRODUCT SCANNING OR RE-DESIGNING BASE ON ACTUAL PRODUCT. BUT MAPLEO DESIGN IS NOT RESPONSIBLE FOR DESIGN COPY / INFRINGEMENT, AND ALL THE RESPONSIBILITY WILL BE AT CLIENT END TO VERIFY BEFORE THE SAME.

IN CASE OF NDA IS SIGNED BETWEEN CLIENT AND MAPLEO DESIGN FOR SAME, STILL CLIENT IS FULLY RESPONSIBLE FOR VERIFYING THE DESIGN COPYRIGHT AND PRODUCTION.